Intelbras Customer App
Overview
Deliverables
- User Research
- User flow
- High Fidelity Design
- Prototype
Teams
- 2 UX/UI Designers
- 6 Developers
My role
- Information Architecture
- UX/UI Designer
The Problem
Intelbras is a well known company in Brazil that offers a wide range of products, mainly for security, computer components and wi-fi network.
Many products require a installation of a accredited reseller, but there wasn’t a proper channel to help customers to find assistance.
The Solution
We offer a single solution for customers shopping online and order the installation services for the accredited reseller.
It was quite challenging put both together and make the application very simple to find and use shopping and/or order services, together or separated.
The functions was organized in the app following the majors uses of the customers and placed in the following the users necessities.
User Research
Persona
Information Architecture
Screens Flow
High Fidelity Design
